Customer Connections Group Selects New Planning Committee Officers

October 29, 2021

by APPA News
October 29, 2021

New officers for the Customer Connections section and planning committees were named at the closing session of the American Public Power Association’s (APPA) 2021 Customer Connections Conference in Scottsdale, Ariz., which was held in October.

Nicki Parker, Customer Care Manager, Farmington Electric Utility System, New Mexico, will chair APPA’s Customer Connections Section in 2022. Palma Lough, Member Relations & Training Manager, Oklahoma Municipal Power Authority, is vice chair.

Alice Tucker, Customer Service Manager, Easley Combined Utilities, South Carolina, will chair the Customer Service Planning Committee; Lily Burgess, Office Manager, Stowe Electric Department, Vermont, will serve as vice chair. Caitlin Aburrow, Senior Director, Global Product Marketing, Oracle Utilities will serve as an advisory officer.

Koral Miller, Energy Services Manager, Mason County PUD 3, Shelton, Washington, will chair the Energy Innovation Planning Committee; Kristofor Sellstrom, Energy and Gas Resources Manager, Jamestown Board of Public Utilities, New York will serve as vice chair. Samantha Hart, Senior Project Manager, Sales and Innovation, Milepost Consulting will serve as an advisory officer.

Dale Odom, Supervisor, Business Development Services, ElectriCities of North Carolina will chair the Key Accounts Planning Committee; Andy Pollard, Electric Superintendent, Harrisonville Municipal Utilities, Missouri will serve as vice chair. Mary Malone, Director, Account Development, Questline Services will serve as an advisory officer.

Heather Contant, Director of Government & Community Relations, Delaware Municipal Electric Corporation will chair the Public Communications Planning Committee; Valerie Larson-Holmes, Director of Communications, Missouri River Energy Services, Sioux Falls, South Dakota will serve as vice chair.

For more information on APPA’s Customer Connections sections and committees, contact